Winner of Neighborhood FAVES nextdoor
get a quote!
get a quote!

Privacy policy

At Fluff The Handyman, we respect your privacy and are committed to protecting your personal information. Learn how we collect, use, and safeguard your information when you interact with our website, services, and communications.

Fluff The Handyman – SMS Communication & Privacy Policy

Effective Date: January 1, 2026

Business Name: TSB Enterprises LLC d/b/a Fluff The Handyman

Service Area: Proudly Serving Atlantic & Cape May Counties, New Jersey

Fluff The Handyman values your privacy and is committed to protecting your personal information. This SMS Communication & Privacy Policy explains how we collect, use, and protect information when you opt in to receive text messages from us.

 

1. SMS Communication Consent

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Fluff The Handyman regarding:

  • Appointment confirmations and scheduling updates
  • Service reminders
  • Estimate follow-ups
  • Project updates
  • Customer support communication
  • Promotions and seasonal service reminders (if applicable)

Message frequency may vary depending on your service requests.

 

2. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

 

3. Opt-Out Instructions

You may opt out at any time by replying:

STOP – to cancel future messages

Once you opt out, you will no longer receive SMS communications unless you opt back in.

 

4. Help / Support

For help, reply:

HELP – for assistance

Or contact us directly at:

609-335-6114

privacy@fluffthehandyman.com

 

5. Information We Collect

When you opt in to SMS communication, we may collect the following information:

  • Your name
  • Phone number
  • Address (if provided for service estimates or jobs)
  • Communication history (texts exchanged for scheduling/support)

We only collect information necessary to provide services and communicate effectively.

 

6. How We Use Your Information

We use your information strictly to:

  • Communicate about your appointments, estimates, and service requests
  • Provide customer service support
  • Send important updates related to your project
  • Send promotional messages only if you consent to marketing texts

We do not use your information for unrelated purposes.

 

7. No Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or trade your phone number or personal information to outside parties.

 

8. Third-Party Service Providers

We may use third-party messaging or communication platforms to deliver SMS messages. These providers are only permitted to use your information to provide messaging services on our behalf and are required to protect your information.

 

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we use best practices to safeguard your data.

 

10. Changes to This Policy

Fluff The Handyman may update this SMS Communication & Privacy Policy at any time. Updates will be posted on our website and will take effect immediately upon posting.

 

11. Contact Us

If you have any questions about this policy, please contact us:

Fluff The Handyman (TSB Enterprises LLC)

Atlantic & Cape May Counties, NJ

609-335-6114

privacy@fluffthehandyman.com

www.fluffthehandyman.com

Scroll to Top

Stella & Goose

Public Relations Field Reps

Meet Stella & Goose, our official Public Relations Field Representatives.

Working under the watchful eye of their boss, Dexter, our Public Relations
Director, Stella & Goose are responsible for some of the most important work in
the company: making field visits, greeting customers, playing fetch, giving
unlimited kisses, and occasionally testing the comfort level of a customer’s couch.

They take their jobs very seriously—although their attendance record is questionable when naps are involved.

When they’re not out representing the company, Stella & Goose enjoy chasing balls, collecting treats, making new friends, and reporting back to Dexter about all the important things they accomplished that day.

dexter

Public Relations Director

As Public Relations Director, Dexter takes his responsibilities very seriously. His
duties include greeting everyone like a lifelong friend, maintaining excellent
customer relations, supervising company morale, and making sure no tennis ball goes unchased.

With absolutely no formal training and questionable office etiquette, Dexter has
still managed to become one of the most popular members of the Fluff The Handyman team.

When he’s not handling important PR matters, Dexter enjoys playing ball, giving
kisses, collecting treats, and taking well-earned naps between meetings.

His philosophy is simple: Every problem can be solved with a wagging tail, a good game of fetch, and maybe a snack.

steve

handyman

Every company remembers its first employee, and for Fluff The Handyman, that’s Steve.

Steve joined us after working in the sign industry and came aboard with a strong desire to learn the home repair business. In the early days, Steve and Fluff worked side-by-side out of Fluff’s first van, tackling small home repairs, Honey-
Do Lists, and just about anything else our customers could throw at them.

Since then, Steve has grown into an experienced handyman who can tackle a
wide variety of home repairs and those never-ending Honey-Do Lists. Along the way, he has also earned one very important title around here: “The Ceiling Fan
Commander.” If there’s a ceiling fan involved, Steve is ready for battle. 🫡

As our very first employee, Steve has been able to watch Fluff The Handyman
grow from those early days in one van into the team it is today—and we’re proud that he’s been along for the ride.

Outside of work, Steve shares our love of dogs and enjoys spending his time
with two of his favorite people: **his daughter and his pup.**

From the sign industry to Ceiling Fan Commander, Steve has come a long way
—and he’ll always hold the distinction of being*Fluff The Handyman Employee #1.

jose

Lead Handyman

Jose has been a valued member of the Fluff The Handyman team for nearly
three years, bringing 27 years of contracting and home repair experience to every job.

Before joining our team, Jose and his wife owned and operated their own
contracting business in Florida. After moving back to New Jersey, our paths crossed—and the rest is history.

As our Lead Handyman, Jose brings extensive knowledge of virtually every
aspect of home repair, remodeling, and construction. He takes pride in helping
customers solve problems, finding the right solution for each project, and delivering quality workmanship that never disappoints.

Outside of work, Jose is a devoted family man and man of God who values his faith, his family, and helping others.

With decades of hands-on experience, a great attitude, and a commitment to
doing things the right way, Jose is an important part of what makes the Fluff The Handyman team special.

Trina

Office Manager

If Fluff The Handyman has a backbone behind the operation, it’s Trina. Since
joining our team nearly a year ago, she has quickly become Fluff’s right hand
and the person who helps keep everything—and everyone—moving in the right direction.

With 17 years of experience in the construction industry, Trina understands what it takes to keep a busy contracting company organized. She handles customer calls, scheduling, material coordination, and helps keep our crews organized, on schedule, and on budget. She genuinely enjoys helping our customers and making sure their experience with Fluff The Handyman is a great one from the first phone call through the completion of their project.

Trina also has another very important responsibility: keeping the guys in line.And since she happens to be Jose’s wife, she has a little extra experience in that department.

Outside of work, Trina is a devoted mother, a woman of God, and an animal lover who puts her family and faith first. She also considers herself quite the cook. We’re still waiting for the rest of the team to officially confirm the “phenomenal” part. 😂

Whether she’s helping a customer, juggling the schedule, tracking down materials, watching the budget, or keeping the crew under control, Trina is a huge part of what keeps Fluff The Handyman running every day.

Stacie

The Real Boss

Every company has an owner, but everyone knows who the real boss is.
While Stacie isn’t involved in the day-to-day operations of Fluff The Handyman, she has been there behind the scenes supporting Aaron and the business from the beginning. She’s the sounding board, voice of reason, and occasional reminder that there is, in fact, life outside of work. Stacie shares Aaron’s love for animals and enjoys spending time at home with their four-legged family. When she’s not keeping Aaron grounded or hearing about the latest project, customer, tool, or piece of equipment, she enjoys the quieter side of life away from the craziness of running a growing handyman business. Her official involvement with Fluff The Handyman may be unofficial—but her title is not up for debate. After all, Aaron may own the company, but Stacie is The Real Boss.

Aaron - Fluff

Owner/Founder

For Aaron, fixing things has always come naturally. Long before Fluff The Handyman existed, he was the kid everyone knew as “Mr. Fix-It”—taking apart toys, gadgets, and just about anything he could get his hands on, simply to figure out how they worked and put them back together again. That lifelong passion for solving problems eventually became Fluff The Handyman. Aaron saw a real need in the community for a dependable company willing to take on the home repairs, improvements, and projects that homeowners often struggled to find someone to handle. He built the company around a simple idea: provide reliable service, quality workmanship, and help people get their problems solved. Today, Aaron oversees the Fluff The Handyman team while remaining closely involved with customers and projects. He enjoys finding solutions to challenging jobs and continuing to grow a company that customers can count on. Away from work, Aaron is a huge animal lover with a special place in his heart for Boxers, horses, and cats. He also enjoys collecting vintage toys—a hobby that might just trace back to those early “Mr. Fix-It” days—and spending time at home with his wife and their animals. For Aaron, Fluff The Handyman is more than a business. It’s the grown-up version of what he’s loved doing since he was a kid: fixing things, solving problems, and helping people.